MY RESUME / CV

Contact Details

Name:                  Jeremiah Oyongo Mauti

Address:              P.O Box 4112 - 00200 Nairobi

Mobile/Cell:        +254 723 784 341

Alt Mob:             +254 722 487 138

E-mail:                  jermauti@gmail.com

Career Summary

·   Qualified Bachelor of Commerce-Finance professional with postgraduate Diploma in marketing, French and psychological counselling.

·   Worked as Retail banking officer, Direct Sales Representative/Customer Advisor, Accounts/Finance assistant, and IT support personnel.

Key Competencies and Skills

·   A team player with Self-confidence, willing and quick to learn.

·   Strong Negotiation and selling skills.

·   Meeting deadlines and working under minimum supervision with proven record of meeting set targets.

·   Strong Presentation and Communication Skills and an Easy Relationship builder.

·   Good management and Leadership skills.

·   Advanced Computer skills-Extensive software and hardware proficiency covering wide variety of computer applications.

Career History/Profile

Research Assistant / Field Associate

Kenya Institute for Public Policy Research & Analysis – Jan 2012 to Date

·   Primary data collection, entry and analysis using SPSS, Questionnaire coding

·   Maintaining accurate records of interviews while safeguarding confidentiality of subjects.

·   Acquiring/Requesting equipment supplies necessary for the project.

·   Preparing interview questions and conducting literature reviews.

·   Attending project meetings and monitoring project budgets.

·   Report Writing

Achievement: Conducted a customer behaviour analysis survey and gave recommendation on customer focused marketing and relationship management.

Retail Banking Assistant

Bank of Africa – Oct 2010 to Dec 2011

·   Managing a portfolio of Retail customers, focusing on increasing product penetration, profitability and customer satisfaction.

·   Developing, maintaining and expanding relationships with retail clients, with an aim of attaining good quality asset book while ensuring compliance with credit and regulatory guidelines.

·   Marketing the bank’s retail loan and deposit products to increase the loan and deposit books.

·   Monitoring assigned portfolio to identify deteriorating credit situations and taking appropriate action to address the same.

·   Co-ordinate the activities of direct sales team to achieve set targets by the bank in liaison with Human Resource Department.

Achievement: Successfully participated in setting up of a new branch of Bank of Africa and forming the customer base from initiation through market activations and promotional strategies

Lead Generator / Customer Advisor

Barclays Bank Kenya- February 2010-September 2010

·   Guiding customers on relevant business prospects and investments.

·   Liaison between the Bank and customers for effective service and feedback.

·   Assessing market conditions, compiling and analysing socio-economic data and advising clients on the best investment opportunity.

·   Analysing customer statements and making business-loan write-ups.

·   Selling organization's products (Assets and liabilities) according to laid down procedures.

·   Creating and maintaining new customers.

·   Maintaining existing customers through excellent customer service.

·   Intermediary between the bank and external clients.

Achievement: Meeting and exceeding set sales target and recognized best performer in August 2010 in Butere Road Branch Sales Center

Accounting and Finance intern, IT and Store support.

Alpha Medical Manufacturers Ltd- May 2009-October 2009.

·   Updating of daily accounting records including invoices, petty cash vouchers and Fuel analysis.

·   IT support.

·   Stock taking and record keeping.

Achievement: Recognized as most outgoing dynamic employee/staff of the month.

Educational Qualification

- Sep 2005 to Apr 2009:  –Bachelor of Commerce, Finance option

·   Catholic University of Eastern Africa

- Jan 2001 to Nov 2004:  – Kenya Certificate of Secondary Education (KCSE)

·   Cardinal Otunga High School

- 1991 to 1999:                   – Kenya Certificate of Primary Education (KCPE)

·   Itibo PAG Academy

Professional Qualification

- February 2010                 –Direct Sales Training

·   Barclays Bank

- May 2009 to Nov 2009 –Postgraduate Diploma in Marketing

·   Marketing Society of Kenya

- Nov 2004 to Dec 2004  – Psychological Counselling

·   Kenya Institute of Professional Counselling

- December 2010              –Anti Money Laundering/Know Your Customer Training

·   Kenya Institute of Bankers (KIB)

- December 2009              – BCE Driving Licence (EAK)

·   Rocky Driving School

- Oct 2006 to Mar 2007   – French Diploma (DELF A2)

·   Alliance Française Nairobi

- Jan 2005 to Mar 2005   – Certificate in Computer Applications

·   Mega Computer College

Professional Development

·   Member of the Marketing Society of Kenya (MSK).

·   Judge at Nairobi Agricultural Society of Kenya Annual Shows

·   Barclays Direct Sales training.

·   Kenya Bankers Anti-Money Laundering/Know Your Customer training.

·   Valid Driving Licence (BCE).

·   Association of Finance Students (AFIST) Member at University level

·   Research at University level.

·   Computer skills (Software proficiency) -MS Office; Word/Excel/Publisher/PowerPoint/Outlook & Lotus/Access, Corel draw, Adobe Photoshop, Nero, Internet and general desktop publishing applications.

·   ICT skills (Computer and other hardware proficiency).

Personal Accomplishments

·   Volleyball team Player- Catholic University of Eastern Africa.

·   Cultural Festival Participation- Catholic University of Eastern Africa.

·   Diploma in French (Language) from Alliance Française.

·   Church Youth leader.

·   French Club Vice Chairman - Cardinal Otunga High School.

Referees

Availed upon request